In Search of the Ideal Groupon Discount - Rafi Mohammed - Harvard Business Review

50% off discounts attract the wrong customers, who I call uber-deal hunters. These deal-maximizers come simply for the big discount with little intention of becoming full price patrons.

This is exactly what I thought when Groupon first came out.  I remember doing 2-for-1 coupons at my families restaurant in California when I was a kid and we were very busy, but the customers never came back.  I quickly came to realize that the customers who look for those deals are always looking for the next big deal, not the next best product.  I like what Rafi has to say, ​smaller discounts for trial has a better opportunity for repeat guests.

Source: http://blogs.hbr.org/cs/2012/09/in_search_...